Answers to

Frequently asked questions

Chapter 1. Water details

Each Hydraloop system is monitored 24/7 via an internal server, ensuring all components are continuously checked.

If a malfunction occurs, like a UV lamp failure, the system automatically switches to backup water and notifies both the user and installer.

We recommend a professional check every two years for optimal performance, with more frequent maintenance for Hydraloop Cascade setups.

Users can extend maintenance intervals by performing basic self-care, such as adding descaling tablets to the tank and cleaning the shower tray tubes. This easy task, similar to descaling a coffee machine, depends on your tap water’s hardness.

All Hydraloop products include a standard warranty for reliable performance, covering manufacturing defects and system malfunctions under normal use, per legal requirements.

Full warranty details, including duration and terms, are provided with your quote or upon request. Regular maintenance is recommended to ensure long-term efficiency and durability.

Chapter 2. How Hydraloop works

Each Hydraloop system is monitored 24/7 via an internal server, ensuring all components are continuously checked.

If a malfunction occurs, like a UV lamp failure, the system automatically switches to backup water and notifies both the user and installer.

We recommend a professional check every two years for optimal performance, with more frequent maintenance for Hydraloop Cascade setups.

Users can extend maintenance intervals by performing basic self-care, such as adding descaling tablets to the tank and cleaning the shower tray tubes. This easy task, similar to descaling a coffee machine, depends on your tap water’s hardness.

All Hydraloop products include a standard warranty for reliable performance, covering manufacturing defects and system malfunctions under normal use, per legal requirements.

Full warranty details, including duration and terms, are provided with your quote or upon request. Regular maintenance is recommended to ensure long-term efficiency and durability.

Chapter 3. Preparation

Each Hydraloop system is monitored 24/7 via an internal server, ensuring all components are continuously checked.

If a malfunction occurs, like a UV lamp failure, the system automatically switches to backup water and notifies both the user and installer.

We recommend a professional check every two years for optimal performance, with more frequent maintenance for Hydraloop Cascade setups.

Users can extend maintenance intervals by performing basic self-care, such as adding descaling tablets to the tank and cleaning the shower tray tubes. This easy task, similar to descaling a coffee machine, depends on your tap water’s hardness.

All Hydraloop products include a standard warranty for reliable performance, covering manufacturing defects and system malfunctions under normal use, per legal requirements.

Full warranty details, including duration and terms, are provided with your quote or upon request. Regular maintenance is recommended to ensure long-term efficiency and durability.